Payment Policy
At Eklunds Tools your payment security and convenience are our highest priority. We offer several trusted and widely used payment methods to ensure a smooth shopping experience for our customers in Sweden.
Payment security
At Eklunds Tools, protecting your payment details is essential to us. We use secure payment solutions and SSL encryption to keep your information private and protected. All transactions are handled by trusted third-party providers that meet the highest security standards. Your financial details are never stored on our servers, which ensures complete confidentiality and peace of mind with every purchase.
Accepted payment methods
To give you flexibility and a straightforward checkout, we accept several different options:
Visa, MasterCard and American Express
Make secure payments with your debit or credit card. Transactions are processed immediately for a fast and smooth checkout.
Google Pay and Apple Pay
Fast, secure and simple payments from your mobile or computer.
Shop Pay
Simplify your checkout by saving your details with Shop Pay. You can also easily track your orders and manage your information.
Currency
All transactions are processed in Swedish kronor (SEK). If you are shopping from a country other than Sweden, your bank may charge currency conversion fees. Please contact your bank for more information about any such fees.
Payment confirmation
Once your payment has gone through, you will receive a confirmation by email with your order details and receipt. To make sure you receive all updates, please enter a valid email address at checkout. If you do not receive the confirmation, check your spam folder or contact us.
Failed or declined payments
In some cases payments can fail or be declined, for example because of insufficient funds, incorrect details or bank restrictions. If your payment does not go through, please check your details or try another payment method. Otherwise, contact your bank.
Payment issues and disputes
If you have any questions or concerns about a payment, please contact us directly at hello@eklundstools.com. Our customer service will help you quickly and efficiently.
Disclaimer
Thank you for visiting our website. This payment policy contains important information about our business, our liability and our terms. By using our platform you accept the terms set out below. If you have any questions, please contact us before using our products or services.
1. Product information
Business model: Eklunds Tools operates as an e-commerce shop and works with third-party suppliers for the sourcing and delivery of our products. Products may therefore come from various international manufacturers.
Product variations: Minor differences in colour, material or design may occur depending on production, lighting during photography and screen settings. We aim to show images that are as accurate as possible, but minor deviations may occur.
Quality assurance: We work with reliable suppliers and aim for high quality, but we cannot guarantee full availability, fault-free products or exact uniformity.
2. Limitation of liability
Indirect or consequential damages: Eklunds Tools is not liable for indirect, incidental or consequential damages arising from the use of our products, including loss of data, downtime or lost revenue.
No warranty: All products and services are provided as is, without any warranties, whether express or implied.
User responsibility: The customer is responsible for assessing the suitability of the products before purchase. Our maximum liability is limited to the original purchase amount.
3. Health and safety
Possible allergens: Some products may contain materials that can cause allergic reactions. Please read the product descriptions carefully and consult a healthcare professional if needed.
Use: Always follow the instructions for use and care. Eklunds Tools is not liable for damage caused by incorrect use.
4. Third-party services
In order to process your order, certain personal data may be shared with third-party providers, such as payment solutions and shipping companies. The data is used solely to complete the purchase and deliver your order. We do not sell customer data.
5. User-generated content
The website may contain reviews and comments. Eklunds Tools does not guarantee the accuracy of this content and is not liable for any consequences of it.
6. Product descriptions
We aim to make all information accurate, but errors may occur. Eklunds Tools reserves the right to cancel orders based on incorrect information.
7. Changes to this payment policy
We may update this policy when necessary. Continued use of the website means that you accept the changes.
Contact us
If you have any questions about this payment policy, please feel free to contact us:
Email: hello@eklundstools.com
Phone: +4532330349
Address: Rm 2A 17/F GLENEALY TOWER, Central, 000000, Hong Kong
Updated: 2026-03-20
Company information
Website: Eklunds Tools
Company name: SKYWARD COMMERCE LIMITED
Address: Rm 2A 17/F GLENEALY TOWER, Central, 000000, Hong Kong
Email: hello@eklundstools.com
Phone: +4532330349
Company registration number: 78178649
Customer service hours
Monday – Friday: 09:00 – 17:00
Saturday – Sunday: 11:00 – 15:00
(Central European Time, GMT+01:00)
We reply to your enquiry within 1-2 business days